Terms of service.

1. Our services

Credorra.ai operates a technology platform that connects e-commerce brands and sellers with vetted product testers and content creators for the purpose of generating authentic verified reviews, user-generated content (UGC), and feedback across major online marketplaces — including Amazon, Walmart, Shopify, Target, eBay, Etsy, Nordstrom, and others (collectively, "Marketplaces").

Service commencement

By submitting an order or creating a campaign on the Credorra platform, you understand and agree that our team begins working on your campaign immediately upon order submission, automated workflows are triggered instantly, and tester sourcing commences without delay.

Review authenticity and independence

Credorra facilitates only authentic, independent reviews. Testers are free to leave honest positive, negative, or neutral reviews based solely on their genuine product experience.

Right to refuse service

We reserve the right to refuse service to any user at any time for any reason, including violations of these Terms, marketplace policy violations, or conduct we determine to be harmful to the platform, our partners, or other users.

Campaign pausing and cancellation

We reserve the right to cancel campaigns that have been paused for more than six (6) months without notice, to keep our system and inventory current.

Pricing

We reserve the right to adjust the prices of our Services at any time. Price changes will be communicated with reasonable advance notice and will not affect campaigns already purchased and in progress.

2. Our web application

By agreeing to these Terms, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into a binding agreement.
• You are authorised to use any business account on whose behalf you are operating.
• Where applicable, you have obtained appropriate consent from any minor dependants using the platform under your supervision.

Prohibited conduct

You may not use our platform in any way that:

• Violates any applicable local, national, or international law or regulation.
• Introduces or transmits viruses, malware, bugs, or any other harmful or destructive code.
• Attempts to gain unauthorised access to our systems, servers, or databases.
• Engages in automated scraping or data extraction without our written permission.
• Impersonates any person, business, or entity.
• Violates any third-party marketplace's terms of service (Amazon, Walmart, Shopify, etc.).

3. Intellectual property

All content on the Credorra platform — text, graphics, logos, software, and design — is the property of Credorra or its licensors and is protected by copyright and other intellectual property laws. You may not copy, distribute, modify, or create derivative works without our express written permission.

4. Limitation of liability

To the maximum extent permitted by law, Credorra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability for any claim shall not exceed the amount you paid to Credorra in the 12 months preceding the event giving rise to the claim.

5. Indemnification

You agree to indemnify and hold harmless Credorra, its officers, directors, employees, and agents from any claim, demand, damage, or loss arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

6. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason — including breach of these Terms. You may stop using the Services at any time. Provisions that by their nature should survive termination (intellectual property, indemnity, limitations of liability) will survive.

7. Governing law & dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved through binding arbitration in Delaware, except where prohibited by applicable consumer protection law.

8. Changes to these terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or via a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the Services after that date constitutes acceptance of the updated Terms.

9. How to contact us

For questions about these Terms, email hello@credorra.ai.